The Government has made a commitment to provide every home and business in the UK with access to a basic broadband service so that browsing the web and keeping in touch with families and friends is easier.
A subsidised broadband installation is now available if you cannot access an affordable broadband service with a download speed of at least 2 Mb per second.
You can check whether superfast broadband is available to you using the GoSuperfast checker and what your current broadband speed is using the ADSL availability checker.
If, after making these checks, you believe your download speed is less than 2 Mb per second and you have no other options available enter your postcode below to find out how to apply for help.
Taking out a broadband service under this Scheme will not prevent your premises from being considered for superfast broadband in the future.
Frequently Asked Questions about the Better Broadband subsidy scheme
Please note it can take up to 20 days to process your application. Please bear this in mind when submitting an application.
Which households and businesses are eligible to take advantage of the Scheme?
Households and businesses can take advantage of the Scheme if they meet the following three criteria.
- Your home or business is not currently able to access a broadband download speed of at least 2Mb per second.
- There are no alternative affordable broadband services available to you, which would provide a download speed of at least 2Mb per second.
- There are no plans to provide superfast broadband to your location within 12 months of your application.
You can check your broadband download speed over the BT Openreach network using the ADSL checker at www.dslchecker.bt.com . Broadband services may also be available from Virgin Media or other providers. You can check whether superfast broadband is available at your address using the BDUK superfast broadband checker at http://gosuperfastchecker.culture.gov.uk/ .
Households and businesses that apply for a subsidy will be asked to confirm there are no alternative affordable broadband services available to them that offer a broadband speed of at least 2 Mb per second and meet a range of criteria as outlined in a guide to the Better Broadband Subsidy Scheme.